INFO@TBHdesigns.com

It’s a priority of TBH Designs to provide supreme customer service. I guarantee my client’s confidentiality.
No information is ever shared.

Ordering

I appreciate your valuable time so I keep the ordering process simple.

Because all of our pieces are one of a kind there will be some natural variations and subtle differences in the pieces from order to order. Please be assured that our website samples are current and reflect the newest styles and trends.

Due to the nature of what we sell we make every effort to have your items sent out to you within 5 days. You may email customer service at TBH for an estimated arrival date.  click here to send a message

Jewelry and objects shown on our website are handmade by individual studio artists. We guarantee that our quality of our work always meets your standards.

Talk to me about special orders and overnight shipping (additional shipping charge may be required).

SALES TAX
Because our business is based in Riverside CA, a 7.750% sales tax will be added to orders from California residents.

SHIPPING

Shipping costs are calculated when you place your order through the secure PayPal transaction.

ORDER STATUS
-You can expect an e-mail confirming your order within 24 hours.
-You may cancel your order within 4 hours.
-If we have already shipped your purchase you will be responsible for any shipping charges incurred.

As a PayPal user, you’re protected from any payment that you did not authorize.

• As a fraud-prevention measure, we will send an email confirmation for every online payment that you make with PayPal.
• If you receive email confirmation of a transaction that you did not approve, contact us and we will work with you to quickly resolve the issue. You will not be responsible for the charges.  www.PayPal.com

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